If you try to login to a room but do not have the Adobe Flash Player or the Adobe Flash Player is disabled, you will get an error message that looks like this. 

First, you can check to see if Flash is installed and/or disabled for your web browser by visiting the following website (which is not affiliated with Webinato)


If Flash is not installed or it is outdated, you will need to install the last stable release of Adobe Flash Player for the web browser you are using to access the web conference room. You can download and install it from Adobe's website.


If you are still receiving the error message about needing the Flash Player even after you already installed it, please check to make sure the Flash Player is not disabled.

Please click on the appropriate link for details of how to do this.

For Internet Explorer 

For Firefox 

For Safari